Art Therapy Thai Massage
ABN: 61 585 544 126
Art Therapy Thai Massage respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or use our massage therapy services.
This policy has been prepared in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who We Are
Art Therapy Thai Massage operates a massage therapy clinic in New South Wales, Australia. We provide professional massage therapy services and may collect personal information necessary to deliver those services and operate our business.
If you have any questions about this Privacy Policy, you can contact us using the details provided at the end of this policy.
2. What Personal Information We Collect
We may collect personal information including:
Your full name
Phone number
Email address
Appointment details
Health information relevant to massage therapy (for example injuries or conditions disclosed prior to treatment)
Payment information (processed through secure third-party payment providers)
Any information you provide when contacting us via phone, website, email, or social media
We may also collect non-identifiable information, such as:
IP address
Browser type
Website usage information
Cookies and analytics data
3. How We Collect Personal Information
We may collect personal information when you:
Book an appointment
Contact us through our website
Send us a message via social media
Call or text our business
Visit our website
Provide information during consultation prior to a massage treatment
We collect this information directly from you whenever reasonably practicable.
4. Why We Collect Personal Information
We collect personal information for purposes including:
Providing massage therapy services
Booking and managing appointments
Responding to enquiries
Maintaining treatment records where relevant
Improving our services and website functionality
Communicating with clients regarding bookings or services
Complying with legal obligations
We only collect personal information that is reasonably necessary for these purposes.
5. Health Information
Some information provided prior to massage therapy may be considered sensitive health information under Australian privacy laws.
This information is used solely for the purpose of:
Ensuring treatments are safe and appropriate
Understanding medical conditions or injuries
Tailoring massage treatments to individual needs
Sensitive information is handled with strict confidentiality.
6. Cookies and Website Analytics
Our website may use cookies and analytics tools to understand how visitors use our site.
Cookies may collect information such as:
Pages visited
Time spent on the website
Device and browser type
General location data
This information helps us improve our website and services.
You can disable cookies through your browser settings if you prefer.
7. Disclosure of Personal Information
We do not sell or rent personal information.
We may disclose personal information where necessary to:
Payment processing providers
IT or website service providers
Professional advisers (such as accountants or legal advisers)
Government authorities where required by law
Any third parties we engage are required to protect your personal information.
8. Data Security
Art Therapy Thai Massage takes reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access.
Security measures may include:
Secure electronic storage
Restricted access to personal records
Password-protected systems
While we take reasonable precautions, no internet transmission is completely secure.
9. Access to Your Personal Information
You have the right to request access to personal information we hold about you.
You may also request that we correct inaccurate or outdated information.
Requests can be made by contacting us using the details provided below. We will respond within a reasonable timeframe.
10. Retention of Personal Information
We only retain personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
When information is no longer required, it will be securely destroyed or de-identified.
11. Third-Party Websites
Our website or social media pages may contain links to third-party websites.
We are not responsible for the privacy practices of external websites. We encourage you to review their privacy policies.
12. Changes to This Privacy Policy
Art Therapy Thai Massage may update this Privacy Policy from time to time.
The latest version will always be available on our website. Continued use of our services indicates acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Art Therapy Thai Massage
ABN: 61 585 544 126
New South Wales, Australia
Email: info@thaiart.com.au
Phone: 0432 454 661